Personal Information Protection Policy

NEOJAPAN Inc. has helped make today’s advanced information and telecommunications society a reality by providing more companies with inexpensive, useful systems and high-quality means of communication in the field of Information Technology (IT). In this era of rapid progress in the information society, where a vast amount of varied information is being processed at high speed, the protection of personal information has become an important issue for society. We recognize that the customer personal information that we obtain through these business activities is one of our most important assets, and we pledge to handle and protect personal information appropriately in accordance with the following policy.

Compliance with Laws and Regulations on the Protection of Personal Information

We will comply with laws and other regulations regarding the protection of personal information and handle personal information appropriately.

Acquisition of Personal Information

When acquiring personal information, we will make every effort to make clear the purpose of using said information, and will do so through legal and honest means.

Use of Personal Information

The personal information we acquire will be used only for the purpose indicated at the time of collection or within a reasonable scope related thereto, and only to the extent necessary to carry out our business activities.

Shared use of Personal Information

When personal information is shared with a third party or the handling of personal information is entrusted to a third party, we will conduct proper supervision of these parties to ensure that they use personal information in an appropriate manner.

Provision of Personal Information to Third Parties

We will not provide personal information to third parties without obtaining the prior consent of the individual concerned, except as required by law.

Management of Personal Information

We will strive to keep personal information accurate and up-to-date, establish a system for its proper handling and management, and implement necessary and appropriate information security measures to prevent the loss, alteration, or leaking of personal information.

Disclosure, Correction, Suspension of Use, and Erasure of Personal Information

When we receive a request for the disclosure, correction, suspension of use, or erasure of personal information, we will act on the request in accordance with the law as long as we can confirm that the request is made by the individual in question.

Development of a compliance program

In order to implement this Personal Information Protection Policy, a compliance program will be established and implemented through training and education to ensure that all employees are fully aware of the policy, and continuous improvements will be made to ensure that it remains in the best possible condition.